FAQs

I just placed my order. When will I get my tickets?

Any ticket purchase from our website will be followed by a confirmation email and E-TICKET (one per ticket). Please bring this e-ticket with you on the day to collect your entry wristband.

If you did not receive a confirmation email and/or e-tickets, please check your junk folder. For any further problems, please contact info@salonpriveconcours.com

Can my ticket be refunded or transferred to others?

Your tickets cannot be refunded but may be transferred to another person should you be unable to attend. To transfer your ticket, please contact us at info@salonpriveconcours.com with your booking reference and details of the transferee.

Do I need to purchase tickets for my children?

As per Blenheim Palace policy, children aged under 5 years do not require a ticket for entry. Children aged 5-16 do require a ticket, although at a reduced price of £175.00.

What is the admission process?

When you first arrive at Snake Gate, your e-ticket will be scanned which permits you entry into the event and on to the South Lawn. No entry will be permitted to the show field without a valid e-ticket.

Are any elements of Salon Privé open to the public?

Salon Privé is open to the public, although all in attendance must have a valid and correct ticket to obtain entry.

Are pets allowed?

In keeping with Blenheim Palace policy, pets are not permitted within any of the main Courtyards or within the Formal Gardens but are permitted anywhere else in the grounds, with the exception of assistance dogs. Pets are not allowed onto the South Lawn exhibition area of Salon Privé, again, with the exception of assistance dogs.

What time does the event open?

From Wednesday 30th August – Friday 1st September, the show field opens to guests from 10am and closes at 5pm. On Saturday 2nd and Sunday 3rd September, the event is open from 9am until 5pm.

More precise information regarding event schedules can be found HERE.

Do all days include full hospitality?

All tickets for Wednesday 30th and Thursday 31st August, Friday 1st September are full hospitality. They include morning tea & coffee, a delicious Luncheon, Traditional English Afternoon Tea, Pommery Champagne and complimentary bar all day.

Tickets for Saturday 2nd are entry-only. They include access to the Blenheim Palace grounds, Club Paddocks and Salon Privé show field. Concessions will be available on the day.

Is there a Dress Code?

All guests should be smartly turned out. Gentleman are to wear a jacket with tie or cravat. Ladies may wear hats. Please bear in mind gravel paths and lawns at the Palace are not the best surface for stiletto heels. To view our Salon Privé Style Guide, please click HERE.

For both public days, the dress code is more relaxed and casual, although elegant dress is still encouraged.

Directional information regarding getting to the event can be found at the link below.

Getting to Blenheim Palace

Do I need a parking pass?

Parking is included within your entry ticket. Parking passes are not required for general parking.

If you wish to apply for supercar or classic car parking, please click HERE.

Is accessible parking available for people with mobility concerns?

Specific parking and shuttle services are available. Please ensure your Blue Badge is clearly displayed within the vehicle on arrival – you will be directed to a convenient parking area and provided with complimentary shuttle service to the event entrance.

Blenheim Palace has made every effort to ensure that visitors with disabilities can enjoy as much of the estate as possible. However, the Salon Privé event is held on the lawns and therefore we do strongly recommend that disabled visitors are accompanied by a companion to assist them. Please note that the Courtyards and Formal Gardens have gravel paths requiring extra care.

Specific parking and shuttle services are available for people with mobility concerns. Please ensure your Blue Badge is clearly displayed within the vehicle on arrival – you will be directed to a convenient parking area and provided with a complimentary shuttle service to the event entrance.

Assistance and support dogs are welcome at Blenheim Palace, as well as the South Lawn exhibition area of Salon Privé. However, we would like to advise that there is a prevalence of very loud engine noises at the event, which might cause dogs anxiety and stress.

For more information on disabled access or how to hire a mobility scooter or wheelchair please visit www.blenheimpalace.com/visit-us/access-information.html 

Any further enquiries, please contact info@salonpriveconcours.com