FAQs

I just placed my order. When will I get my tickets?

Any ticket purchase from our website will be followed by a confirmation email and E-TICKET (one per ticket). Please bring this e-ticket with you on the day to collect your entry wristband.

If you did not receive a confirmation email and/or e-tickets, please check your junk folder. For any further problems, please contact info@salonpriveconcours.com

Can my ticket be refunded or transferred to others?

Our COVID-19 promise; bookings may be cancelled, without penalty, up to 4 weeks prior to the beginning of the event, receiving either a full refund or a roll-over to 2022. No cancellations can be accepted within the final 4-week run-in.

You may transfer your ticket to another person should you be unable to attend. To transfer your ticket, please contact us at info@salonpriveconcours.com with your booking reference and details of the transferee.

Do I need to purchase tickets for my children?

As per Blenheim Palace policy, children aged under 5 years do not require a ticket for entry. Children aged 5-16 do require a ticket, although at a reduced price of £162.50.

What is the admission process?

When you first arrive at the gate, your e-ticket will scanned and a wristband will be placed on your wrist. As you approach the main entry onto the show field, security will check your wristband. No entry will be permitted to the show field without a valid and correct wristband.

Are any elements of Salon Privé open to the public?

Salon Privé is open to the public, although all in attendance must have a valid and correct ticket to obtain entry.

Are pets allowed?

In keeping with Blenheim Palace policy, pets are not permitted within any of the main Courtyards or within the Formal Gardens but are permitted anywhere else in the grounds, with the exception of assistance dogs. Pets are not allowed onto the South Lawn exhibition area of Salon Privé, again, with the exception of assistance dogs.

As animal lovers, the organisers would strongly advise against bringing your dog to the event due to the prevalence of very loud engine noises which cause dogs anxiety and stress.

What time does the event open?

From Wednesday 31^st August – Friday 2^nd September, the show field opens to guests from 10am and closes at 5pm. On Saturday 3^rd and Sunday 4^th September, the event is open from 9am until 5pm.

More precise information regarding event schedules can be found HERE.

Do all days include full hospitality?

All tickets for Wednesday 31^st August, Thursday 1^st and Friday 2^nd September are full hospitality. They include morning tea & coffee, a delicious Luncheon, Traditional English Afternoon Tea, Pommery Champagne and complimentary bar all day.

Tickets for Saturday 3^rd and Sunday 4^th September are entry-only. They include access to the Blenheim Palace grounds, Club Paddocks and Salon Privé show field. Concessions will be available on the day.

Is there a Dress Code?

All guests should be smartly turned out. Gentleman are to wear a jacket with tie or cravat. Ladies may wear hats. Please bear in mind gravel paths and lawns at the Palace are not the best surface for stiletto heels. To view our Salon Privé Style Guide, please click HERE.

For both public days, the dress code is more relaxed and casual, although elegant dress is still encouraged.

Directional information regarding getting to the event can be found at the link below.

Getting to Blenheim Palace

Do I need a parking pass?

Parking is included within your entry ticket. Parking passes are not required for general parking.

If you wish to apply for supercar or classic car parking, please click HERE.

Is accessible parking available for people with mobility concerns?

Specific parking and shuttle services are available. Please ensure your Blue Badge is clearly displayed within the vehicle on arrival – you will be directed to a convenient parking area and provided with complimentary shuttle service to the event entrance.